# Weighbridge Connectivity Alert
A customer/operator is experiencing repeated problems capturing weight from the weighbridge.
**Alert Details:**
- **Issue:** Failed to get weight after 5 consecutive attempts.
**Detected At:** {{ $timestamp }}
### 🏢 Plant & Entity Details
- **Plant:** {{ $plant->name ?? 'N/A' }} ({{ $plant->code ?? 'N/A' }})
- **Entity:** {{ $plant->entity->name ?? 'N/A' }}
- **Location:** {{ $plant->latitude ?? 'N/A' }}, {{ $plant->longitude ?? 'N/A' }}
### 👤 User Information
- **Email:** {{ $user->email ?? 'N/A' }}
- **Username:** {{ $user->username ?? 'N/A' }}
- **Mobile:** {{ $user->mobile ?? 'Not Available' }}
@if($aiDiagnosis)
### 🤖 AI Technical Diagnosis
{{ $aiDiagnosis }}
@endif
@if(!empty($errorDetails))
### 💻 Technical Console Details
@foreach($errorDetails as $key => $value)
@if($key === 'stack')
**Stack Trace:**
{{ $value }}
@elseif($key === 'responseData')
**Local Service Response:**
{{ is_array($value) || is_object($value) ? json_encode($value, JSON_PRETTY_PRINT) : $value }}
@else
- **{{ ucfirst($key) }}:** {{ $value }}
@endif
@endforeach
@endif
This may indicate a hardware failure, local API service stoppage, or serial port disconnection.
Please investigate the local weighbridge service (Port 8089) or the serial connection.
Thanks,
{{ config('app.name') }} Automated Support